TeamSoftware Solutions

It attempts to open the file in Word 2016 and then Word generates the error that I shared at the top of the thread.

I just tested this problem with this release of PWB v3.04.5 basic (IE) Internet Explorer Rendering Engine. It has the exact same problem. The problem does not affect IE when opening files. You can see from the attached image how IE handles file downloads. It uses a different dialog. I don't get any ...

IE 11 - These computers are still on Windows 7 so no Edge browser.

Yes. I should have mentioned that in my initial post. IE 11 and PWB appear to use different file dialogs.

Just recently, we've been having a problem when trying to open downloads directly from PWB. For example, if I attempt to download a Word document that is an attachment in Yahoo mail, if I select "Open" from the "File Download" dialog, when Word opens, it gives me an error message...

OK. We already Chrome locked down with Group Policy. We've kept PWB so if patrons prefer IE or run into problems with sites rendering in Chrome, they have an alternative. We don't really need another version of Chrome for our situation.

See attached image. I'm showing the version of PWB on it.

Yes

We're still running PWB 2.11.9 on our public Internet computers. Starting yesterday, Yahoo won't load in this version of PWB. You simply get a blank screen. I tried the following troubleshooting steps: - Downloaded and installed PWB 2.11.9 on a computer - Browsed to www.yahoo.com - See blank screen ...

Thanks!

Where does PWB store the settings related to font colors, sizes, etc. used in the Headers and Footers and set under Page setup? Is there a way to lock that down? We have patrons who like to change those and we would prefer they stay with the default settings.

Thanks!

Scott, I tried using SecureMode but it's still having this problem. The site works OK when run in IE. Also, staff discovered that after a search of the catalog, the results list can't be scrolled without PWB either freezing up or the list loading in a herky-jerky manner. I'm going to add more RAM to...

Disregard this - I figured out that an older version of the INI file was causing the problem. It's all sorted out now.

I have the toolbar set to display but have this button set to false:

TextSize=False

but it still displays. Other buttons I've set to false are hidden. What would be causing that behavior?

IE 11
Windows 7 w/SP1 - 64 bit
PWB 2.11.9 - 32 bit version

I'll give that a look.

Thanks.