TeamSoftware Solutions

I believe we're .1 version off.
Version 3.05.5 04-30-2019 CEF.

Will update to newest version.

Thanks Scott!
Tom

https://catalog.guelphpl.ca

Have the search bar selected, so you see the blinking cursor in the box but don't type an actual search, and hit Enter.

Hello,

When you hit enter on a blank search in our catalogue (polaris), a pop up pops up saying "please enter a search term".

When in Kiosk mode, this window is inaccessible, and patrons/staff think the catalogue is frozen. (alt+tab allows you to close the error window and use the catalogue again ...

Thanks Scott. Will give that a try.
I believe we are switching to v3 on the next pc refresh.

Hello,

We've been using PWB for years now, and haven't had this error before. So, I'm not sure where/what is causing it. When patrons go to Ancestry.com through PWB, a bunch of boxes pop up

"Cannot start application" with the message "Cannot continue. The application is improperly formatted ...