Page 1 of 1

Need some troubleshooting pointers

Posted: Fri Mar 21, 2014 12:08 pm
by scknox
I need some ideas for troubleshooting a problem.

We are using PWB 3.0.3.4 on our catalog-only stations. The underlying browser is IE 9. We recently implemented a form on our web site that makes use of jQuery.validate. When I use my IE 9 browser and submit this form, the validation script is invoked. When I run PWB over this same IE 9 installation, the validation script is not invoked when I submit the form.

I know that the same problem occurs when IE 9 is in compatibility mode. But I've confirmed that the IEBrowserEmulation key does not exist in the pwb.ini file, and when I visit whatismybrowser.com in PWB it is reporting IE 9.

Does that ring any bells for someone? Is there logging or developer tools that I can invoke in PWB?

Thanks for any leads.

Re: Need some troubleshooting pointers

Posted: Fri Mar 21, 2014 1:09 pm
by Scott
Try adding the following to your INI file.

[Browser]
JavaScriptVoidCancelNavigate=False

PWB is set to cancel navigation when it encounters "javascript:void" type functions, the above setting will allow the navigation to continue.

Otherwise, what is the URL of the site with the issue?

--Scott

Re: Need some troubleshooting pointers

Posted: Fri Mar 21, 2014 1:53 pm
by scknox
Thanks for your quick reply.

I've discovered that the problem *does* occur with IE 9 and is not limited to PWB. So the issue is on my end. :oops:

Have a great weekend.