second window is inactive and overwrites current window

[marthawalters]

We have the situation where two windows have been opened, and the one sitting in the background (not sure if it is technically the child or the parent) counts down to 2 minutes of inactivity and resets to the home page OVER the window the customer is currently using. Since we don't show the multiple windows on the bottom screen, the customer thinks their page has been lost, whereas it is just hiding behind and can be found by hitting the windows key.

Is there a way to rectify this, while still keeping the ability to open multiple windows?

[Scott]

When using the PWB inactivity timer, it is possible to be in an application that takes all the mouse and keyboard input while running in the PWB window. For example many Java applications are applications that run inside the PWB window, but are actually separate applications that take all the mouse and keyboard input before PWB sees them.

This can be overcome by using the PWB Idler add-on available on our download page. This add-on sets a global Windows keyboard and mouse hook that sends keyboard and mouse information to PWB reguardless of which application has the keybaord and mouse focus.

--Scott