PWB Crashing with OWA while viewing attachments

removablebrain · Post by **removablebrain** » Mon Jun 26, 2006 1:23 pm

When users log into their Outlook Web Access account and try to open either an Excel or Work doc, PWB freezes. The same attachments work fine from other web mail services like Gmail, Hotmail, Yahoo, etc.

Any suggestions?

Post by **Scott** » Tue Jun 27, 2006 8:00 am

In order for Internet Explorer and thus PWB to view an Excel document it needs to down load the file to the temporary Internet Files folder. Check if you have disabled downloads in PWB.

[Security]
...
DisableFileDownload=True
...

If you have then enable them. You may also have to use the Internet Options Control Panel applet to enable downloads on the Security tab Internet zone as well.

This was tested using PWB v2.09.3 with a stock INI file with OWA 2000.

--Scott

removablebrain · Post by **removablebrain** » Tue Jun 27, 2006 12:58 pm

Yeah, I check those settings as well. Does OWA handle attachements differently than Gmail or Yahoo..? Everything else seems to work fine. Any other suggestion? Could you possibly take a look at my INI file?

Thank you!

Post by **Scott** » Tue Jun 27, 2006 1:20 pm

Send your INI file to support@team2s.com and I will take a look at it.

--Scott