Looping Tabs to a crash

burdsjm · Post by **burdsjm** » Fri Jul 03, 2009 8:11 am

We have a weird situation with our PWB machines.

They are set to default to our library's catalog but you can get from the catalog to our homepage.

The problem comes in when they go to our homepage and then try to click the link back to our catalog. It will open up tabs continuously until the machine crashes.

It does this on all the machines.

Help please.

Post by **Scott** » Fri Jul 03, 2009 9:52 am

What is the url of your catalog page, and the url or the home page that causes this behavior?

Currently PWB does not have tabs, do you mean pop-up windows?

--Scott

burdsjm · Post by **burdsjm** » Mon Jul 06, 2009 8:10 am

It's on the Internet Explorer Pop Up window.

Post by **Scott** » Mon Jul 06, 2009 9:18 am

What is the url of your catalog page, and the url or the home page that causes this behavior?

burdsjm · Post by **burdsjm** » Mon Jul 06, 2009 12:50 pm

http://hip.dubuque.lib.ia.us:8080/

Post by **Scott** » Mon Jul 06, 2009 2:18 pm

What are the steps needed to duplicate the issue?

burdsjm · Post by **burdsjm** » Tue Jul 07, 2009 7:37 am

On the catalog page there is a tab that says "Online Databases"

Then Click the Link called Home or Select the jpeg that says CARNEGIE-STOUT.

That should take you to the homepage. Next Select the Advanced Search button on the catalog search box right on the homepage.

That causes a looping on all of our PWB terminals.

We turned off the Second Window option to stop it. But now Links will not open up on the Online Databases page.

Post by **Scott** » Tue Jul 07, 2009 12:57 pm

We do not see the issue using an unedited INI file.

Do you have the following set in your INI file?

[SecondWindow]
OpenInParentWindow=True

Please send a copy of your INI file as an attachment to support@teamsoftwaresolutions.com.

--Scott