We're using version 2.10 and we've noticed that if users try to print a yahoo! mail message from the default display, rather than from the printable version, we get the following windows error message:
AppName: pwb.exe AppVer: 2.1.0.0 ModName: mshtml.dll
ModVer: 7.0.6000.16890 Offset: 000a2b20
The applet has the option to send or not send the info to microsoft, then PWB closes after the button is clicked.
We're using Windows XP Professional SP 3. The force PrintPreview and PrintDialog options are both Flase in pwb.ini.
This only happens if the user is using the yahoo "classic" mail option. The "new" yahoo mail option works just fine.
Has anyone else experienced this? And/or anyone have any suggestions for a fix?
Many thanks in advance!
yahoo! classsic mail crashes when printing
Moderators: Tyler, Scott, PWB v2 Moderator
We do not seem to have any problems on our test computers with PWB v2.10.7 on Windows XP using both IE7 and IE8.
The printing does come up in a pop-up window. Make sure you do not have these blocked. One quick test to discover if it is a configuration issue is to test the site using an unedited stock PWB INI file.
--Scott
The printing does come up in a pop-up window. Make sure you do not have these blocked. One quick test to discover if it is a configuration issue is to test the site using an unedited stock PWB INI file.
--Scott
Upgrading to IE 8 and PWB 2.10.7 seems to have fixed it.
thanks Scott!
thanks Scott!
Scott wrote:We do not seem to have any problems on our test computers with PWB v2.10.7 on Windows XP using both IE7 and IE8.
The printing does come up in a pop-up window. Make sure you do not have these blocked. One quick test to discover if it is a configuration issue is to test the site using an unedited stock PWB INI file.
--Scott