Web page button attempts to put new form in 2nd window

[p8tonplace]

I am working with the vendor from the website "pointclickcare.com". We use PWB V2 in kiosk mode to present this application to our nurses. When a nurse updates a patient's chart with an activity (like eating), the application opens a smaller window with a form to enter information about that activity. They then save the activity and the second window disappears.

If the nurse chooses the same activity a second time on their shift to chart additional items (like a snack), the smaller window opens with information about the 1st activity. There is a button at the bottom of the smaller window they click called "new event" that should return the same activity form used before into the smaller window.

It tries to do this, but the smaller window does not change to the form. It remains the information about the 1st activity.

I think this has something to do with window focus, but I'm not sure how to manipulate that for just the 2nd entry.

Any ideas? Thanks for any insight.

[Scott]

What version of PWB 2 are you using including the minor revision number, for example 2.11.7.

It sound more like a JavaScript issue, if you are using the PWB filters make sure you account for JavaScript.

If it is a focus or window limit issue, the following section will affect it.

[SecondWindow]
AlwaysOnTop=False
LimitCount=

The best course of action is to start with an unedited INI file and see if the site works. If it does then there is a setting in your INI file that is affecting the site.

--Scott

[p8tonplace]

It is version 2.07 (would an upgrade help?)

I think you are right regarding javascript. The action button does display a javascript message when clicked. (in the status bar of the browser window)

Following are the first two sections of the .ini (registration information blanked out)

[Browser]
RegisteredTo=***************
RegistrationNumber=*****************
IniFileVersion=2.07
Title=**********
KioskMode=True
DesktopMode=False
HomePage=http://pointclickcare.us/poc/userLogin.xhtml
CommandLineHomePage=False
SearchPage=
WebMailPage=
AddressBarText=Address:
DefaultFontSize=2
DefaultSendLink=False
StartMaximized=True
AlwaysOnTop=False
WindowHeight=
WindowWidth=
WindowTop=
WindowLeft=
ShowMenuBar=True
ShowToolBar=True
ShowShellBar=False
ShowAddressBar=False
ShowAnimation=True
ShowStatusBar=True
ShowTitleBar=True
ShowBackButtonMenu=True
ShowInactivityTimer=True
ShowActivityTimer=True
ShowStatusBarTime=True
ShowURLInBrowserCaption=True
DisableMinimizeButton=True
DisableMaximizeButton=True
DisableCloseButton=False
DisableMoveWindow=True
DisableResizeWindow=False
DisableNewWindow=False
DisableINIVersionCheck=True
DisableExit=False
ConfirmClose=False
UseIEFavorites=False
ShowGoButton=True
GoButtonText=Go
AlwaysOnBottom=False
ShellButtonIconWidth=
ShellButtonIconHeight=
DisableIESubClass=False
ShowWindowRelation=False
MainWindowIndicator=(Main)
ShowKioskBar=False
F1HelpPageURL=
ShowSplashScreen=False
DisableAutoComplete=True
*************************************************************
ShellExecuteScripts=True
OpenLinksInNewWindow=False
*************************************************************

[SecondWindow]
AlwaysOnTop=True
LimitCount=
DisableMinimizeButton=False
DisableMaximizeButton=False
DisableMoveWindow=False
DisableResizeWindow=False
DisableTitleBar=False
WindowHeight=
WindowWidth=
WindowTop=
WindowLeft=
NewPageAsHome=False
OpenInParentWindow=False
DisableUnrequested=False
StartOnDesktopMode=False
OpenDesktopModeLink=False
ShowTimers=False
ShellBarURLNewWindow=False
DisableCloseButton=False
ShowShellBar=False
StartMaximized=False
CloseChildrenOnClose=False
SecondWindowIndicator=(Secondary)
OpenInNewProcess=False

Also - the java section:


[Java]
JavaExit=
JavaActivity=
JavaRegister=
JavaHideToolbar=
JavaExecute=
JavaReadINIFile=
*************************************************************
JavaPrint=PWBPrint
EnableExternalJava=True
*********************************

Did not have the original .ini for this version to try, but did utilize the 2.11.7 one, and had the same issue.

[Scott]

Is it possible for us to test the site directly? If so what is the URL?

--Scott

[p8tonplace]

I would be happy to make this available to you.

My contact info is xxx@xxx.xxx to discuss further.

Thank you for the effort!