Shellbar shortcut not working

[kirana03]

I work at two different libraries and cannot get the shellbar shortcut's to work at either one. Both libraries run on Windows 2000 networks and are currently using PWB v 2.04 rev 2 with IE 6.028. I'm just trying to get notepad to open up through the shellbar shortcut and even when I logon as domain admin it doesn't work. The shortcut appears and you can double click on it but nothing happens. Actually you do get an hourglass cursor pop up very briefly and then vanish. What am I doing wrong?

ShowShellBar=True
ShellBarBreak=False
ShellBarGripper=False
ShellBarChevron=True
ShellBarFolder=ShellBar
ShellMenu=True

[SecondWindow]
AlwaysOnTop=False
LimitCount=
DisableMinimizeButton=False
DisableMaximizeButton=False
DisableMoveWindow=False
DisableResizeWindow=False
DisableTitleBar=False
WindowHeight=
WindowWidth=
WindowTop=
WindowLeft=
NewPageAsHome=False
OpenInParentWindow=False
DisableUnrequested=False

The shortcut to notepad is "c:\winnt\system32\notepad.exe"

Thanks

[Scott]

When using the shell bar, PWB opens a new process, then runs the application in its own memory space. Are you using any policies or other software that may be blocking this?

--Scott

[kirana03]

We are running a policy that restricts which applications and processes are allowed to run. Could you give me the name of the process so that I could add it to my list of allowed applications?
Thanks

[Scott]

PWB uses the Windows API ShellExecute() to "open" the shortcut pointed to by the shell bar. I beleive all you need to have is the executable pointed to by the shortcut in your run list.

--Scott