Yahoo Mail Upgrade Prompt

[smessick]

We are using PWB Version 2.11. When user goes to Yahoo Mail, they see a screen "Yahoo recommends you upgrade your browser to enjoy all the features of the new Yahoo Mail" and they are given the option to upgrade to Firefox or Safari. Below this message is a link "Continue without upgrading." However, when the link is clicked, the upgrade page reloads instead of taking the user to Yahoo Mail. The link works successfully in Internet Explorer.

[Scott]

PWB uses the version of Internet Explorer you have installed on the computer for all the HTML rendering. If you upgrade Internet Explorer on the computer PWB will use the new version.

--Scott

[smessick]

The problem only occurs in PWB. This is on a workstation using IE 10 on Windows 7.

When attempting to log into Yahoo Mail using IE 10, the user does not see the prompt to upgrade the browser to Firefox or Safari.

Only when using PWB does the user see the upgrade prompt. Even entering the URL of the "Continue without upgrading" prompt directly into the address bar, the user cannot access Yahoo Mail but is taken back to the upgrade page.

Apparently the Yahoo page does not recognize PWB as it does IE 10.

[Scott]

Using IE 11.0 and IE 10.0 on Windows 7 with PWB version 2.11.9 we do not get any messages.

Try navigating to http://www.whatismybrowser.com/ in PWB. What browser does it indicate you are running?

It should not indicate compatibility mode, for example:

Internet Explorer 9 Compatibility View, possibly running on Windows Server 2008 R2, 32 bit compatibility layer

Ensure you do not have PWB set in IE Compatibility mode by setting the following in your INI file.

[Browser]
IEBrowserEmulation=

--Scott

[smessick]

Thanks. That solved the problem. Internet Explorer is version 10 but IEBrowserEmulation was set to 9000. I changed the setting to 10000 and the problem was solved.

Is there a good reason to set emulation in the INI file? If the emulation was not set, would PWB always use the underlying IE version?

[Scott]

If the setting is not set PWB will set IE to the native version. For example if you are using IE 10, PWB will set IE to 10000. Which in your case is the same.

It is usually best to leave it unset to allow for upgrading of IE.

--Scott