Another PWB and Acrobat question

Guest · Post by **Guest** » Tue Oct 12, 2004 2:42 pm

We are using v2 in our library and notice that when patrons access pdf files online and try to return to a previous page, the computer freezes up. This seems to happen often. Any ideas as to how we can resolve this?

Post by **Scott** » Wed Oct 13, 2004 9:41 am

What version of PWB, Internet Explorer, Adobe Acrobat, and Windows, are you using?

--Scott

Guest · Post by **Guest** » Fri Oct 15, 2004 10:28 am

PWB-v2
Internet Explorer - 6.0
Acrobat - 6.0
Windows XP Pro

sheila1117 · Post by **sheila1117** » Thu May 19, 2005 8:22 am

Have you found any solutions to this? I am having the same problem.

Rene P · Post by **Rene P** » Thu May 19, 2005 8:36 am

I am using a piece of software called Adobe Reader Speedup from http://www.tnk-bootblock.co.uk/prods/misc/ which basicly allows you to turn off a lot of the adobe reader plugins which dos two things. 1 - it really speeds up the loading of the reader and 2 - I found that the majority of freese-ups due to adobe in my public access computers have really dwindled. It does work with the latest version of Adobe.

sheila1117 · Post by **sheila1117** » Thu May 19, 2005 8:42 am

Thanks for your suggestion! I'll try it!

chrism · Post by **chrism** » Sat May 21, 2005 12:52 pm

I found Acrobat Reader v6 to be buggy with sporadic freeze ups. I've had no reports of pdf problems since upgrading to v7. It might be worth a try...

Chris

Philip - Long Beach NY · Thu Jun 02, 2005 2:36 pm

I tried that utility and didn't find it any faster. Plus, if you are using acrobat 7 and above, the utility disables the ability to actually fill-in a form, like a tax form for instance.

Phil

TeamSoftware Solutions

Another PWB and Acrobat question

Another PWB and Acrobat question

Any solutions to this?

Thanks!