Problem with Printing Dialog

[Bahem]

i am using PWB 2.09. I have the following settings for Printing set.

[Printer]
ShowPrintButtonDialog=False
ForcePrintPreview=True
UseLimitPrintJobs=False
LimitPrintJobs=0
PrintJobLimitTitle=Print Limit
PrintJobLimitMessageFile=PrintLimit.txt
ShowPrintingDialog=True
PrintingTitle=Printing Information
PrintingMessageFile=\\Casper\PWBIni\Printing.rtf
CheckPrintAccess=True
PrintDialogShowCancel=True
ShowPrintMenuDialog=True
PrintTemplateFile=


Ideally, it is supposed to display the printing dialog I created and force the user to Print Preview. Instead, when either the Print or print Preview buttons are clicked or the Print or Print Preview options are selected from the File menu, I get a message indicating the PrintAccess.txt is not found with an 'OK' button, I click on the OK and then I get a warning message saying the same thing, also with an OK button. When that is clicked I get the Print Limit Dialog box. Please help. It used to work but now it doesn't. The only thing I think is different is that the INI and other files are now on my server Casper and the shortcut points to it.

Any ideas?

[Scott]

Check to make sure the logged on user has at least read access to the message file.

PrintingMessageFile=\\Casper\PWBIni\Printing.rtf

PWB is not able to find or open this file. This is the reason for the error message.

One other thing to look for is the file is named correctly. If you have the hide known file extensions check in the View Folder Options, this is the default setting, it is possible the file has a hidden ".txt" extension.

For example:

Printing.rtf.txt

If the file is named as above, PWB will not find it because it is looking for "Printing.rtf".

--Scott

[Bahem]

Scott, the folder that the file Printing.rtf resides is shared and 'everyone' has read access. I even added the specific user to the list of those who have read access. Also, I double checked the file and the file name is Printing.rtf Anyother ideas?

[Scott]

Try moving the file to the local computer and see if the problem persists. If it does, please send a copy of your INI and the file having the problem to Support@teamsoftwaresolutions.com.

--Scott