Slowness of PWB on Secured Pages

For general issues related to PWB v2.

Moderators: Tyler, Scott, PWB v2 Moderator

Post Reply
Lonewalker
Observer
Observer
Posts: 4
Joined: Wed Feb 08, 2006 7:42 pm
Location: Fort Collins, CO
Contact:

Slowness of PWB on Secured Pages

Post by Lonewalker »

We use PWB as an internet browser for our public and hourly staff computers. We've noticed that there is a substantial slow down when PWB goes to an SSL secured page.

Has anyone else had this issue? And is there anything we can do to clean things up?

(We're using verion 2.09 and the INI file is stored on a server.)

Thanks for any assist!

- Lonewalker

Scott
Site Admin
Site Admin
Posts: 2536
Joined: Mon Dec 16, 2002 12:31 pm
Location: Rochester, MN
Contact:

Post by Scott »

Are you using the PWB IP filter? This filter needs to resolve the host name of each URL it navigates to. This can cause a slight lag on secure web pages as PWB tries to resolve the IP address.

--Scott

Lonewalker
Observer
Observer
Posts: 4
Joined: Wed Feb 08, 2006 7:42 pm
Location: Fort Collins, CO
Contact:

Post by Lonewalker »

We were but I went ahead and disabled it (we weren't actually screening any IPs; the IP.txt files was just the default)...but we're still having the slowness issue.

- Lonewalker

Scott
Site Admin
Site Admin
Posts: 2536
Joined: Mon Dec 16, 2002 12:31 pm
Location: Rochester, MN
Contact:

Post by Scott »

Do you have an example URL that seems to be slow?

Also to rule out the underlying Internet Explorer, run IE on the same computer and see if the web site seems slow.

--Scott

Lonewalker
Observer
Observer
Posts: 4
Joined: Wed Feb 08, 2006 7:42 pm
Location: Fort Collins, CO
Contact:

Post by Lonewalker »

We're currently using the Colorado Prospector library pages as our testing ground:

http://prospector.coalliance.org/

The catalog search goes into a secure page when the user tries to request a specific item. It's at that time that the slowdown occurs.

We're intending to activate SSL to secure all our library pages and we want to make sure that we don't cripple usage because of it.

Some investigative points:

- Testing shows that an older version of PWB (2.04 vs 2.09) seems to work, though I haven't found any substantial differences in the INI settings (save that the 2.09 version has more options). Are there new settings that might interfere with SSL?
- Internet Explorer works fine on the secure pages. Do settings in IE's Internet Options affect PWB's performance?
- Setting up PWB 2.09 along with the same INI settings (using the same server-based file in fact) on a different computer causes PWB to work fine on the SSL pages. Are there any local PC settings that might potentially affect PWB?

Thanks for your assistance on this issue.

- Lonewalker

Scott
Site Admin
Site Admin
Posts: 2536
Joined: Mon Dec 16, 2002 12:31 pm
Location: Rochester, MN
Contact:

Post by Scott »

On our test systems using a stock INI file on http://prospector.coalliance.org/ when requesting an item, it seems to run just as fast as the unsecured pages. Please send a copy of your INI file to support@teamsoftwaresolutions.com.

The only thing that would affect a local install over a server install would be if there is software on the computer that is testing or accessing the file when the EXE runs, this may include third party security software such as Fortress or Deepfreeze, or anti-virus, and anti-spyware software.

Our test computers as running Symantec anti-virus and Windows Defender and there does not seem to be a slow down.

--Scott

Post Reply